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ADA Accessibility | McCormick Place

ADA Accessibility

At McCormick Place, you will find that our facility has been designed to make your visit as productive and comfortable as possible. We hope that you will agree that our facilities, services and helpful staff demonstrate our commitment to accessibility.

Service Animals


Trained service animals are welcome at McCormick Place.

Assisted Hearing


McCormick Place has TTY access available at the Security Command Center located in the North Building on Level 1. For more information, call our TTY number at 312-791-6505.

Assisted listening transmitters and receivers are available free of charge for meeting rooms and the Arie Crown Theater. For meeting rooms, contact Show Management. For the Arie Crown Theater, contact Mendy Medlin.

ATM Machines


ATMs offer audio assistance for the visually impaired and meet height and reach requirements for the physically impaired.

Cash machines are available in each building:

  • South Level 2.5 in the Convenience Center;
  • North Level 2, near McDonalds;
  • West, Level 1 near the Transportation Center; and
  • Lakeside Level 2, near the Arie Crown Theater box office.

All cash machines accept American Express, VISA, Master Card, Cirrus and Plus.endy Medlin.



Elevators are located near the main entrances in all McCormick Place buildings, and near the main exhibit halls on all levels.

Entrances and Exits


McCormick Place has 4 designated drop-off points for taxis and cars that provide ramped curbs and automatic entry doors:
Lakeside Center (East Building) – Drop off at Gate 37 (car drop off at Gate 31); pick up at Gate 30
North Building – Drop off or pick up at Gate 22
South Building – Drop off or pick up at Gate 4
West Building – Drop off or pick up at Gate 40

Meeting Rooms and Theaters


All meeting rooms and theaters are wheelchair accessible, except rooms E268 and E269 (which are only available for limited use).

Parking Lots


Accessible parking is available in Lot A (located on Martin Luther King Drive), Lot C (located underground in Lakeside Center) and the Hyatt Regency McCormick Place parking garage.



The Arie Crown Theater provides wheelchair seating throughout the theater; wheelchair companion seating can be arranged with advance notice

Service Areas


First aid stations, restaurants, retail outlets and drinking fountains are wheelchair accessible. Restrooms provide either accessible or ambulatory stalls.



All McCormick Place public signs incorporate raised lettering and Braille.

Wheelchairs, Mobility Services and Oxygen Equipment


For wheelchairs, mobility scooters, power chairs and oxygen equipment rentals, contact our preferred service partner, Scootaround Mobility Solutions at 888-441-7575 or visit www.scootaround.com/rentals/m/mccormickplace.